As a professional facilitator you must have tools that give you easy, reliable ways to connect with your participants and have all them connect with each other.
Tools that help you create a safe, focused and comfortable group environment so your participants can engage in your process or content and truly transform their behaviour.
Whether it's a short opening activity to quickly establish the tone for a session or a half-day intensive team process requiring creativity and rigourous decision making, the CCS will elegantly improve the quality and equality of the communication in your small and large group activities.
Dr Stephanie Burns
Learning and Behaviour Change Expert
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The CCS has the flexibility to slip easily into your existing programs (either planned or on the spur of the moment) and the rigour to form the foundation of full transformational group processes.
The CCS gives you a way to reliably connect with your participants and for them to connect with each other so that full contribution and mutual disclosure can occur.
People tend to perform best in a friendly and non-threatening environment where they feel connected and supported. Connection from the very beginning of a group session builds trust, increases disclosure, generates energy and lays a good foundation for learning and collaboration.
Participants need to connect with you, the facilitator, with the other participants in the room, and with the content you are about to share. The more quickly you are able to achieve this connection, the more easily and effectively you can facilitate learning and growth.
Quite simply, the CCS is a superlative tool for creating connection at meetings, group sessions and events. It's uncomplicated, immediate, enjoyable to use and builds surprisingly strong connections in a very short space of time.
Using the CCS to create connections you will:
Every facilitator needs tools they can rely upon to foster engagement and ensure participants are ready to join in and complete the task at hand.
Perhaps the most important facilitation step in people development and learning is ensuring that participants are fully engaged and ready to join in and complete the task at hand. Participants must feel that what they are about to be deal with is relevant, required and beneficial. They must be motivated to want to find out more and to stay on task and in the process.
By its very nature, the CCS is a excellent tool for creating engagement. Almost without realising it, participants uncover, ponder and openly share their ideals, thoughts and feelings. In doing so, they become motivated to investigate, compare, contrast and assimilate new content with their own ideas. In a facilitated group environment this leads to discussion, disclosure, enrichment, collaboration and engagement.
CCS group processes create engagement by:
The bottom-line of facilitation is to have people reach decisions, apply new strategies, behave differently, improve or change. Facilitators need ways to get people to want to take action — to be transformed.
Transformation is the end game of people development. It's about creating a marked change in behaviour or understanding. Transformation happens when people are emotionally connected and moved by what they see or experience. It is this emotion that will lead them to action. The CCS gives facilitators a reliable way to help their participants raise, feel and discuss their lived experiences. A way to literally see meaning to see reasons to transform.
CCS group and self-reflective processes give participants compelling ways to share their information. People are often proud and enthusiastic about their CCS choices and genuinely 'own' their interpretations of their chosen images. Talking and writing about these choices can help them to take action. Participants often experience a 'visual gap' between the ideal behaviour they have just layed out in CCS choices and their common daily practice. This is a powerful motivator for transformation.
Beyond the training room: in many cases transformation can only happen when your training lives beyond the training room — when the learning or strategy is transferred to the workplace or participants' personal lives. By embedding CCS vision packs and stickers into people development programs, facilitators can provide participants with CCS transfer activities to give them ways to further their learning and discussion with colleagues, friends and family beyond the training room.
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CCS Master Kits include everything professional facilitators need to get started quickly and the know how and value for good long term investment.
All Master Kits include the CCS Facilitators Manual and various combinations of CCS vision packs, stickers and other products. Choose the kit that suits your needs and add to it as you go. Just remember that for best results, each participant must have access to their own CCS vision pack.
Big savings! With a Master Kit you automatically become a member of the CCS Master Kit Users Group instantly giving you big discounts (up to 50%) on many products in our store.
A few examples to illustrate a few ways the CCS has been used by different facilitators to do the job they were brought in to do.
A customer service team, 2 day retreat. Half the team knew each other already, half were relatively new. The challenge was to connect and plan for the busy year ahead.
"Stunning! The environment has settled. Here we are at our busiest time of year ... and this team is humming. They are more open and trust each other."
Merging two teams after a restructure. 23 participants, finance industry.
"One of the best team building sessions ever! It has helped us to pinpoint our strengths and weaknesses and provoked a high level of involvement – especially from the quieter members of the teams."
Develop company values that are current and relevant. A selection of employees from different departments in the organisation brought together for 1 day to formulate the company values.
"This session absolutely nailed it. We went on a journey and came out the other side with fresh values that we 'own' and will commit to."
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The CCS is a tool for tapping tacit knowledge — everything we know that we don’t have words for, or can’t find the words for.
It provides a way for participants to step outside themselves, to reflect and to uncover what they truly think or feel about a subject.
Drawing upon this tacit knowledge gives participants greater opportunity to:
With much of our deeply held beliefs, we don’t really know what we think until we hear what we say.
The cards enable people to unlock the door to self-understanding in a safe, creative and liberating way.
The process helps people to build a firm foundation for honest and open communication, both with their inner self and with those around them.
The CCS creates a ‘safe space’ right from the beginning of the interaction. Participants are empowered, through the images, to create their own patterns of significance — their own territory for communication and understanding.
In doing so, they experience their own voice and authority.
Rather than trying to find and select words to accurately represent experience, the CCS images themselves provide a ready-made logical framework that encompasses (for the participant concerned) the essence of the experience they are trying to convey.
In doing so, the images provide the person with a ready-made meaning-making system that links all associated concepts, feelings, words and actions in an integrated whole that can be truly representative of their lived experience.
Furthermore, it provides them with an easy way to compare, contrast, assess and prioritise these elements of experience.
Rod, Professional Facilitator
Referring to a leadership program
The definitive guide to the expert use of the CCS
(included in all Master Kits)
10 Good Reasons to have the CCS Facilitators Manual
We think it's worth having just because it looks so good — but here's 10 other reasons:
A few sample pages from the highly praised CCS Facilitators Manual
Educe: organisational and people development by eduction.