Prepare to get better

Leonie Cutts

January 29, 2017 5:15 pm

It may happen at the beginning of a new year. It may happen at a transition point, between projects, when teams are merged, or simply when starting afresh. Sometimes it doesn’t happen at all.

‘It’ is the process of looking back at what has been, and projecting forward to what is possible.  This process enables us to learn from the past and get better in the future.

If we don’t review and plan at all, we run the risk of making all the same mistakes again and feeling the frustration of being stuck.

Success is progress. Success is moving forward and getting better.

When working in teams, success is about the individuals in the team getting better as well as the whole team working together more effectively as a unit. When reviewing the past and planning for the future, it’s critical that each team member has a say, and each team member is open and honest about their reality, expectations and ideals.

While you can use other techniques to conduct this kind of review conversation, here’s 6 great reasons to use a CCS process:

  • Safe environment: the CCS allows everyone to ‘speak the same language’. It levels the playing field, and ensures everyone gets to share their thoughts and feelings in an environment that removes hierarchy and encourages full participation.
  • Open honest communication: while some individuals will happily and freely express their thoughts open and honestly, some have a great deal of difficulty doing this. Having a tool to help uncover their thoughts and express them in a way that is reinforced with an image helps people to share more openly and honestly.
  • Full participation: the nature of the CCS process is that everyone has a CCS vision pack, everyone is expected to reflect and share. If the team is to move forward, it’s important that everyone has the opportunity to share their perspective.
  • Clarity: hearing from everyone in the team, supported by common images, allows key themes and patterns to be more clearly identified. This clarity can help expedite the next steps to moving forward.
  • Create: with clarity and contribution comes the ability to create a new future. The CCS can also be used in the creation process to help think a little differently, and to ensure participation from all.
  • Affirm: to move forward it’s important that we understand what strengths we bring with us to help the journey. This part of the process ensures time for individuals to identify what they need to flourish, and other team members to affirm their strengths.

Getting better is a constant and never-ending process. It happens one step and one conversation at a time. So, give your teams the chance to be better than ever this year with this new CCS process.

Download CCS Better Than Ever Process Download the CCS Better than ever team process



Why The Best Gift This Christmas Is TIME OUT

Leonie Cutts

December 9, 2016 9:52 am

There’s a lot of good reasons that you should take a break over Christmas. One of the very best reasons (at least in my opinion), is that you think better. Yes, it’s been proven that down time increases your creativity, which in turn can help you nut out tricky problems. Like your life. And career direction. And how to make that thing work that you just can’t figure out when a million and one other things are going on.

If you have ever woken up in the morning with an ‘ah ha, I’ve got it’ idea, you know what I’m talking about. (more…)

Bank On Hope

Leonie Cutts

November 22, 2016 3:11 pm

Giving. Generosity. Hope.

They’re probably not words you tend to associate with a bank. But that is exactly what I have just experienced and seen first hand. So, I wanted to spread some hope by sharing a feel good story and how it can impact employees, customers and community.

We hold an event each year, called Spirit of Christmas, where we gather with friends and family to make hampers for families in need. We partner with Burnside, and they distribute the hampers to these families. For the last few years NAB has donated the boxes for the hampers.

This year, as I went to collect the boxes from NAB, I was greeted by Wayne Metti and his team. They were full of smiles and as they carted the boxes to the car, Wayne shared another feel good story from the bank. (more…)

Achieving beyond the vision

Achieving Beyond The Vision:
6 Factors That Make The Difference

Leonie Cutts

October 27, 2016 1:32 pm

When things change – whether it’s a merging of two teams, new leadership, or the original purpose of your team has shifted – it’s probably time to recreate your vision of the future.

We help organisations define their visions. A vision provides inspirational direction for the team. Once steps are taken toward a clear vision, the vision can shift and become bigger and brighter than first imagined.

One group we worked with recently shared some insights into how they moved from feeling overloaded and frustrated, to creating a clear vision of the future to then going bigger and better than imagined.

How did they make that happen?

One Conversation You Must Have Before You Die

Leonie Cutts

August 25, 2016 3:54 pm

Five hours into his career as a physician, Timothy Ihrig, a palliative care physician, had to tell his very first patient that he had cancer and was going to die. Still finding his feet, Timothy did the only thing he knew how to do: he sat and held hands with his patient and his patient’s wife and they breathed. Here is how the conversation went:

What is it that has meaning to you – what is it that you hold sacred?

My family.

What do you want to do?

I want to go fishing.

Timothy’s patient died a week later.

How do you want to die?